It is important to us that you understand what information we
collect, and how we use and share it. That’s why we encourage you to
read our Privacy Policy. This helps you use the APP in the way
that’s right for you.
Here, we explain how we collect, use, share, retain and transfer
information. We also let you know your rights. Each section of the
Policy includes helpful examples and simpler language to make our
practices easier to understand.
We understand that you are trusting us with intimate personal data.
We are committed to keeping that trust, which is why our policy as a
company is to take steps to ensure that individual user's data and
privacy rights are protected and to provide transparency about our
data practices.
data we collect
We may collect data from you while interacting with the APP, and
sometimes we collect the data directly from you while chatting or
talking to one of our representatives.
Personal Data you provide to us directly: General Information.
When you sign up to use the Services, we may collect Personal Data
about you such as:
- Name
- Physical address
- Phone number
- Date of birth
- Password or passcode
Personal Data you provide to us directly: General Information.
When you sign up to use the Services, we may collect Personal Data
about you such as:
-
Menstrual and Cycle dates: We make automated decisions using
your cycle data to predict your future period dates.
- Panty size
- Menstrual experience
-
Reasons why your date may have changed (To determine the cause;
if you used contraceptive, or done any abortion or you have no
idea). This will help our customer service representatives and
professionals determine what kind of help or solutions to
recommend.
principles
Data minimization and purpose limitation: We will not process
Personal Data in a way that is incompatible with the purposes for
which it has been collected or subsequently authorized by you, or
collect any Personal Data that is not needed for the mentioned
purposes. For any new purpose of processing, we will ask for your
separate consent.
No sale of Personal Data: We will not sell or rent your Personal
Data. We will not disclose your Personal Data except as otherwise
described in this Privacy Policy. We may share your Personal Data
with our service providers solely as described in this Privacy
Policy. We will also not use information received through your use
of the HealthKit and Google Fit framework for advertising or similar
services, or sell it to advertising platforms, data brokers, or
information resellers.
your rights
It does not matter what state or region you come from, we are
committed to protecting your Personal Data.
What are your rights?
Correction of your Personal Data: If you believe that your Personal
Data is inaccurate, you have the right to contact us and ask us to
correct such Personal Data, or you can do so by yourself by editing
or updating the information on the APP.
Restriction of Processing: You have the right to request that the
processing of your Personal Data be restricted in some
circumstances. For example, you have the right to request the
restriction of your Personal Data if you contest the accuracy of
your Personal Data and we need some time to verify its accuracy.
Erasure of your Personal Data: You may ask us to erase your Personal
Data if you withdraw your consent to processing, or if you believe
such processing is unlawful. Please be aware that erasing some
Personal Data may affect your experience using certain features of
the Services that rely on historic data.
How to exercise your privacy rights: Contact us at
[email protected] to exercise your privacy rights. We will
address your request within 2 days after receipt. It may take us up
to 14 days in some cases, for example, for the full erasure of your
Personal Data stored in our backup systems. We will let you know if
we need more time and explain the reasons for the delay.
In addition, Please keep in mind that if we receive a vague request,
we may contact you to better understand the request. We may also
refuse to comply with a request that is manifestly unfounded and
with excessive (repetitive) requests.
We might also require you to prove your identity in some cases.
Normally, we make sure to verify that the request is coming from the
legitimate user by asking you to confirm some personal information.
If we have reasons for any suspicion, we may ask you to undergo
additional verification measures in an effort to ensure we are
appropriately responding to requests.
third parties
Third parties processing your Personal Data; We may share your
personal data like name, phone number and address to logistics
company for delivery of any product you ordered either by
subscription or special order.
With your consent, we may share some of your body or health data
with any a medical practitioner, professional or entity.
special circumstances
We may also share some of your Personal Data in the following
special circumstances:
-
In response to subpoenas, court orders, or legal processes, to
the extent permitted and as restricted by law (including to meet
national security or law enforcement requirements).
-
When disclosure is required to maintain the security and
integrity of the Services, or to protect any user’s security or
the security of other persons, consistent with applicable laws.
In such cases, we may also delete some of your Personal Data
(e.g., by resetting your password to avoid unauthorized access).
-
When disclosure is directed or consented to by the user who has
input the Personal Data.
-
In the event that we go through a business transition, such as a
merger, divestiture, acquisition, liquidation, or sale of all or
a portion of the company's assets, your information will, in
most instances, be part of the assets transferred.
-
Depending on the circumstance, we may rely on legitimate
interest or legal obligation as our legal basis for the above
processing activities.
security breaches
If we learn of a security systems breach, we may either post a
notice or attempt to notify you by email and will take reasonable
steps to remedy the breach as specified in applicable law and this
Privacy Policy.
If we learn of a potential Personal Data breach, together with other
actions referred to in the Privacy Policy (such as notifying you in
certain cases), we will also undertake particular actions to remedy
the breach as appropriate under the circumstances, which may
include:
- Logging you out from all the devices
-
Resetting a password (sending a temporary password for you to
apply)
-
Performing other reasonably necessary activities and actions.
If you want to report a security incident related to the Services,
please contact us at [email protected].
